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How BuildRank Digital collects, uses and protects your personal information.
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Last updated: [date]
This Privacy Policy explains how [registered business name] trading as BuildRank Digital (“we”, “us”, “our”) collects, uses and protects personal information when you visit buildrankdigital.co.uk or contact us. We are the data controller for the information described here.
BuildRank Digital is a digital marketing agency serving construction and trade businesses in the UK.
If you complete our contact form, email or call us, we collect the information you provide, such as your name, business name, email address, phone number, website address, the service you are interested in and the content of your message.
Our website may collect limited technical information, such as your IP address, browser type and pages visited, for security and to keep the site working properly. Where we use analytics or marketing cookies, we only do so with your consent — see our Cookie Policy.
Under the UK GDPR, we rely on the following lawful bases: legitimate interests (responding to business enquiries and running our website), contract (where we provide services to you or take steps at your request before entering a contract), legal obligation (for example, keeping financial records) and consent (for non-essential cookies, which you can withdraw at any time).
We do not sell your personal information. We may share it with trusted service providers who help us run our business, such as our website hosting provider [Hostinger], email provider [name] and, where relevant, other tools we use to deliver our services. These providers only process information on our instructions.
[If any providers store data outside the UK, explain the safeguards in place — for example, UK adequacy regulations or the International Data Transfer Agreement.]
We keep enquiry information for [period, e.g. up to 24 months] unless you become a client, in which case we keep records for as long as needed to provide our services and meet legal requirements (typically six years for financial records).
You have the right to access, correct or delete your personal information, to restrict or object to how we use it, to data portability and to withdraw consent at any time. To exercise any of these rights, contact us at info@buildrankdigital.co.uk.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
We take appropriate technical and organisational measures to protect your information, including secure hosting and restricted access.
We may update this policy from time to time. The latest version will always be available on this page.
